Bella Bleu Bridal - 912 Green Bay Road, Winnetka

Jobs in Bella Bleu Bridal, career

Reviews about Bella Bleu Bridal

• Lukasz Yana
  ★ ☆ ☆ ☆ ☆
  I do not recommend buying anything online from this store, as I had a very unpleasant experience. I live in Europe, and found a dress that I really loved in this store. It was a sample model, and discounted, so my mom called the store to confirm the condition. The owner assured her that it was in perfect condition (minus tiny details). She said that it had only been on display for 3 months, and that she personally inspected it. When I finally got the dress, I found a number of things that suggest that it was a used dress--much of the detail was coming loose, there was a rip in the train and front strap (difficult to notice, but definitely there) and the lining was dirty and stretched out. I took it to a professional dry cleaner and he agreed that it looks like it was definitely used before, and the store simply resold it as a 'sample'. When we tried to call and complain, the owner basically said that we were responsible for everything (including the rip!). Very disappointing and unprofessional. I definitely took a risk in good faith, and was sorely disappointed. Don't make the same mistake!
  CLARIFICATION: It did take a while for me to receive the dress, as I live abroad, and I understood the risk that I was taking when ordering, but given that my wedding isn't until September, decided to rely on the professionalism of the store. It is unfortunate that I couldn't get the dress until now, but doesn't change the fact that it came in absolutely unacceptable condition. I can understand that there might have been some imperfections, but what came is nowhere close to what is described below. I rarely write negative reviews, and certainly never with the intention or 'ruining' a business, but hopefully this will prevent others from making the same mistake, or perhaps force the store to reconsider how they treat their customers.

Photos

Nearest organizations

• E Street Denim Co

  Clothing store, Establishment

  908 Green Bay Road, Winnetka, IL 60093

  +1 847-784-8805

  estreetdenim.com

  Closed now: Until 10:00am
• Bedside Manor Ltd

  Establishment, Furniture store, General contractor, Home goods store

  920 Green Bay Road, Winnetka, IL 60093

  +1 847-441-0969

  shopbedside.com

  Closed now: Until 10:00am
• Pagoda Red

  Establishment, Furniture store, Home goods store

  911 Green Bay Road, Winnetka, IL 60093

  +1 847-784-8881

  pagodared.com

  Closed now: Until 10:00am
• Balance in Motion Pilates

  Establishment, Health, Gym

  906 Green Bay Road, Winnetka, IL 60093

  +1 847-784-1436

  balanceinmotionpilates.com

  Open now: Until 12:00pm
• MMINT Interiors

  Establishment, Home goods store

  906 Green Bay Road, Winnetka, IL 60093

  +1 847-446-8000

  mmintinteriors.com

  Closed now: Until 10:00am
• Omid Jewelry

  Establishment, Jewelry store

  902 Green Bay Road, Winnetka, IL 60093

  +1 224-505-5950

  omidjewelers.com

  Closed now: Until 10:00am